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Do You Know...
... that in HyperRESEARCH you can use keyboard shortcuts to code audio and video? Just play your source file while listening and/or watching. When you come to the starting point of a segment you want to code, press Control-[ (if you use Windows) or Command-[ (if you use Mac OS X). Continue playing the segment, and when you reach the end of the part you want to code, press Control-] or Command-]. Your chosen segment is now selected, ready to have a code applied!

(This tip can be particularly helpful when you have a long source file and it's difficult to place the play head precisely enough at the spot you want to code. Using the keyboard shortcuts lets you code interactively, without fiddling with the controls on the screen.)

Learn More About HyperRESEARCH™


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Tech Support (any technical questions)

For questions regarding how the software works and for tips on how to accomplish specific tasks within HyperRESEARCH or HyperTRANSCRIBE, please peruse our Knowledge Base and Technical Notes or visit our Discussion Forums.

If you experience any problems with HyperRESEARCH or HyperTRANSCRIBE, please make sure you're using the most recent version of the software:
Download the current version of HyperRESEARCH
Download the current version of HyperTRANSCRIBE

If the problem persists with the most recent version of the program, you can use this form to submit a support request. Please include as much information as you can, to help us identify and verify the problem.

 

Customer Support: Pre-Sales and Purchasing Questions

Please contact ResearchWare's Sales Support team with any questions regarding pricing, ordering, licensing, and the like.

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