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QuickTime for Windows: Media Support in HyperRESEARCH and HyperTRANSCRIBE

Apple Inc. is no longer supporting QuickTime 7 for Windows. That news, coupled with the discovery of two new vulnerabilities that expose Windows computers to possible attacks, caused some companies to suggest that Windows users should uninstall QuickTime 7. (The ending of support for QuickTime 7 only affects Windows users. OS X users will continue to receive security updates for QuickTime for Mac.)

What does this mean for HyperRESEARCH and HyperTRANSCRIBE users who use Windows, since Researchware's software uses QuickTime for audio and video support?

As part of our ongoing effort to increase the media formats available to our users, we are actively working on support for alternative media frameworks on both OS X and Windows. In the future, HyperRESEARCH and HyperTRANSCRIBE users will be able to choose to use QuickTime or another available media framework.

Until this development effort is complete, Windows users can limit any vulnerability by following good computing practices.

So what to do?

Like many software vulnerabilities, the problem that has cause this concern requires the user to download a malicious file and and play it using QuickTime. A hacker who creates such a file and makes it available for download can exploit the security problem, but only against users who actually download and play that file. Because of this, you are at risk only if you download and play files that you are not sure are "clean".

As long as you are maintaining your normal Windows anti-virus protection and are not downloading or opening any media files whose source you aren't sure about, your risk will be minimal. And although these vulnerabilities were recently discovered, there are currently no reports of these vulnerabilities having been used in actual cyber attacks.

Most of our customers transcribe and use media files they recorded themselves or obtained from trusted sources. We do not expect these recently discovered vulnerabilities in QuickTime 7 for Windows to affect our customers when using our software.

Can I still use your software without QuickTime?

HyperRESEARCH can be used for coding and analyzing text data, even if QuickTime is not installed. QuickTime is required only for playback of audio and video files.

If you leave QuickTime installed, you will be able to continue working with audio and video files in HyperTRANSCRIBE or HyperRESEARCH. Provided you exercise caution with the audio or video files you open with HyperRESEARCH or HyperTRANSCRIBE, taking care to work only with files you trust, you are not likely to be affected by the reported vulnerabilities.

What can I do to continue using QuickTime while limiting any risk of problems?

To reduce your risk even further, change the default media player on your Windows computer to a different media player (there are many to choose from!) This will prevent QuickTime from automatically opening a file as you are browsing the web or navigating through your files on your computer. This ensures that you can't accidentally use QuickTime to play a file whose source you aren't completely sure of.

Here's how to change the default music or video player under Windows 7: (Other versions of Windows should have essentially similar ways of setting the default music video player.) You may want to be extra careful to check to make sure QuickTime is not set up as the default application for any file type. This will ensure that double-clicking a file won't automatically play it in QuickTime.

Where can I find out more?

Researchware is not the only software developer affected by this situation. Adobe and some other companies with software that interfaces with various audio and media formats have issued information regarding continued dependence on QuickTime for some or all of their products. For example, Avid Technology has released helpful and detailed information regarding the announcement and what it means to users who want to continue using their software, which also relies on QuickTime for media support:  "QuickTime Support and Security on Windows".

If you have any questions or concerns regarding this or any other issue with HyperRESEARCH or HyperTRANSCRIBE, please contact Researchware's technical support team.

Instrumental Orchestration in Mathematical Education

Kratky JamesEven at a young age James Kratky had a love of mathematics. As he grew older, so too did that love of mathematics, and when it came time to select an undergraduate major while attending Ferris State University in the central region of Michigan, James followed his strong passion for mathematics and his desire to serve others. He knew that teaching mathematics would be a great career choice.

Upon entering the classroom as a teacher, James quickly realized that what he knew wasn’t nearly enough. He knew that he wasn’t even sure what questions he needed to ask to best improve his teaching practice. People would tell James that he was a good teacher who challenged his students to learn mathematics. However, he believed there had to be more available (both in teaching methods and technology) that could be used together to help students to learn mathematics better. It was because of this that he decided to go to graduate school to expand his understanding of mathematics education.

While obtaining his doctoral degree in Mathematics Education, James conducted a research study surrounding "Instrumental Orchestration"- a construct referring to the teacher’s configuration and exploitation of the classroom and tools while guiding and shaping students’ use of mathematical technologies to enhance their learning.

As the participant in his research study, James selected a college instructor who used both digital statistical tools (e.g. graphing calculators) and specific research-informed teaching practices. The instructor focused on eliciting student thinking to help guide the lesson toward her intended learning goals for the students. Rather than rely on direct lecture, she led her classroom community through group investigations that encouraged conceptual development as the students engaged in each other’s thinking and even challenged the fidelity of the tools they were using! Along the way, she implemented several specific teacher moves to support her pedagogical goals, and James’ research explored and illuminated these characteristics of her instrumental orchestrations.

A goal of James’s research was to see how the teacher was supporting technology in the classroom. He witnessed extensive student exploration. The instructor introduced the mathematical tools to the students and then let them generate whatever statistical representations they thought were appropriate for the given context, while at the same time sharing and building off each other along the way.

James chose to conduct his research and gather his data by placing three video cameras throughout the classroom which captured both classroom interactions and the technology, while at the same time using a wireless mic on the teacher (fed to 1 camera) plus 5 audio recorders for additional audio capture. In a previous study, he had identified tensions between analyzing just transcript data or videos. He sought to alleviate some of that tension by combining data sources. James used transcripts as highly accurate records of what was spoken during class time. However, when the teacher asked questions, she often used wait time (a nonverbal pause lasting for a moment). By allowing for a few seconds of silence, the teacher invited her students to participate and contribute to the statistical conversation. Using a simple transcript would not have highlighted this wait time and other nonverbal subtleties, and therefore James chose to use both transcript data and video data to truly capture a sense of what was taking place in the classroom.

Kratky HR Screen2

James analyzed 18 hours of video and transcript data with Researchware’s qualitative analysis software, HyperRESEARCH. Having previously used HyperRESEARCH, he found it to have a very easy learning curve, and knowing its capabilities, realized that he could manipulate HyperRESEARCH by writing simple scripts on his MAC that enabled him to synchronize both the multiple videos and transcript data together and code the data for the types of teacher moves made during instruction. In addition to ease of use, and the affordable cost to purchase HR, James also found the sorting and annotation features of HyperRESEARCH to be very helpful. Overall HyperRESEARCH proved to be a very effective tool in helping James analyze his data. “To make the most of all that HR has to offer, researchers still have to reflect on what we do and be willing to put in the effort to make the tool work to the best of its ability” says James. “HyperRESEARCH, like any software, won’t do everything for us. We must keep asking questions and make decisions to help us answer those questions in our research. However, James adds, HyperRESEARCH has a lot more to offer if we are prepared to do the work to get there – it’s part of the process of doing worthwhile research.”

From Pepperdine University: HyperResearch Creates HyperHappy Doctoral Students

We love to hear from customers who tell us how HyperRESEARCH has helped them do their research.

I was especially delighted when I discovered this video from Pepperdine University's Graduate School of Education and Psychology. It's a presentation organized by Dr. Kay Davis, titled "HyperResearch Creates HyperHappy Doctoral Students." 

The Education Division of the GSEP provides licensed copies of HyperRESEARCH to doctoral students engaging in qualitative research. This video presentation serves as an introduction to the software, discusses why Pepperdine University chose HyperRESEARCH, how they use it, and explores student feedback on the software. 

This presentation was originally offered to Pepperdine University students and faculty in the Graduate School of Education and Psychology (GSEP) in February, 2014. The video replay is available on Pepperdine's "Community" website, and also on YouTube.  

Here's the full video (1 hour - see below for links to key points within the video):




Of course, policies and practices for dissertation research vary among universities and instutitions. So not all of this information will be pertinent to every doctoral student or graduate program!


Here are some links to specific portions of Pepperdine University's video for those interested (will open in a new window and autoplay beginning at the appropriate start time):


Why do we need qualitative analysis software? (timecode 8:28-9:45) " provides us with a faster and more efficient way to code our data...much more flexibility... ability to search and query... easy access to multiple users"

Why HyperRESEARCH and HyperTRANSCRIBE software? (timecode 9:45-10:45) "...cross-platform... supports coding, theming, and theory building... highly intuitive, it's user friendly as an interface..."

Why Paula Thompson is a fan of HyperRESEARCH (timecode 15:00-16:40) "... for students at the dissertation phase, it's often the right-sized tool for the volume of data that they're working with and the complexity of analysis that they're doing...."

HyperTRANSCRIBE (timecode 18:28-19:10)

Various features of HyperRESEARCH (timecode 20:07-32:50) (see also Researchware's webinar replays)

Student comments regarding their experience with HyperRESEARCH (timecode 38:52 - 41:07) "...easy to use. made reporting and tracking codes much easier...."

Student comments on their experiences with HyperTRANSCRIBE (timecode 41:08 - 42:52) "...this was a gem! Hyper Transcribe allowed me to easily create transcripts of the interviews for my research...."

Student advice for other students (timecode 42:55 - 45:46) "...begin transcribing your data as soon as possible...", "...learn tool early!"


Are you a doctoral student looking for uncomplicated software to help you organize your qualitative data for your dissertation? Learn more about HyperRESEARCH here: Powerful Tools. No Complications.


Are you a professor looking for the right software tools for teaching qualitative research methods? Let us show you how we can help.


Are you a HyperRESEARCH or HyperTRANSCRIBE user with a special research topic, or a unique approach? Tell us about your research!

Importing Code Lists



Many researchers and research teams develop a code list prior to the coding of any documents. Initial thought as to potential and anticipated major and minor themes expected in the data can help focus and guide coding efforts. HyperRESEARCH allows the import and export of code lists to its Code Book or list of master codes.


The information below:

  • explains the options available for importing code lists to HyperRESEARCH, and 
  • provides downloadable Microsoft Excel templates you can use for the style of code list, ranging from basic to full featured, that you wish to create and import.


Code or Group Names

Code or code group names can be up to 255 characters include the characters 0-9, A-Z, a-z, spaces and the following accented characters:

À Á Â Ã Ä Å Æ Ç È É Ê Ë Ì Í Î Ï Ð Ñ Ò Ó Ô Õ Ö Ø Ù Ú Û Ü Ý Þ ß à á â ã ä å æ ç è é ê ë ì í î ï ð ñ ò ó ô õ ö ø ù ú û ü ý þ ÿ

and these punctuation characters:

! % & ' + - . / : = ? _ ` ~

A Basic Code List

The simplest code list that can be imported is a simple list of code names, one per line. In the first of our Microsoft Excel templates, or any text editor, you can simply create a list of code names (see side bar for name restrictions).

Template Basic

Once you have developed your code list in the Excel template, you can prepare it for import with the following steps:

If you are working in Excel:

  1. Remove (Delete) the header line from the template
  2. Select Save As from the File menu/tab to save the template
  3. Select Text (Tab Delimited) (*.txt) from the Save as type: pop up menu in the Save As dialog.
  4. Click Save to save your code list. Excel will warn you about saving in the text format. Just click Yes.

If you are working in HyperRESEARCH:

  1. From the Edit Code pop up menu in the Code Book, select Import List... to import the code list you created.
  2. HyperRESEARCH will remind you that the list will be appended or added to the current Code Book. Click OK to add the codes.


CodeList Basic

The Code Book shown to the left will be produced upon importing the list shown in the template above.

File Version: 1.0
File Size: 8.56 Kb


A Basic Code List with Code Descriptions

Code descriptions in HyperRESEARCH's Code Book can be used to keep notes about anything the researcher(s) like. Most often, code descriptions are used to keep guidance on how the code is intended to be applied or to clarify the difference between similar codes used in a study.


To create an importable list of codes with code descriptions, simply add a second column in Excel (or a second column separated by a tab in a text editor) for the Code Description. The Code Description column can contain any characters except a line break (carriage return). Code Descriptions can be blank or empty.

Template BasicWithDescriptions

Following the same steps as above to save the edited template for importing as a code list:

  1. Remove (Delete) the header line from the template
  2. Select Save As from the File menu/tab to save the template
  3. Select Text (Tab Delimited) (*.txt) from the Save as type: pop up menu in the Save As dialog.
  4. Click Save to save your code list. Excel will warn you about saving in the text format. Just click Yes.


CodeList BasicWithDescriptions

Importing the same template shown above for a code list with code descriptions produced the resulting code list shown to the left.

File Version: 1.0
File Size: 8.69 Kb


A Code List with Code Groups

To create a code list with code groups, two additional columns need to be added. They must be in order after the Code (or group) Name column. These are the Type (code or group) and the Parent Group. The row order does not matter, but it is a good convention for easier reading to list Groups before you use them. The Type column cannot be blank and must contain only the word code or group depending on whether the name is for a code or a code group. The Parent Group column must contain the name of the parent group for every code or group. The Top level group or default group or root of the tree is called All Codes. The Parent Group can not be blank.

Template BasicWithGroups


Repeat the same steps as previously described to remove the header line and save the template as a tab delimited file and then import the code list into HyperRESEARCH.


CodeList BasicWithGroupsThe template above produces the code list shown to the left when imported. Notice that A Sample Code and Another Sample Code have been placed in the group called Sample Group.

File Version: 1.0
File Size: 8.77 Kb


A Full Code List (with everything)

A template for a full code list, combining everything from the examples above, consists of four columns. The Name, Type, Parent, and Description columns. The columns must be in that order. Descriptions can be optional (blank). You can assign a Code to more than one group by separating the Parent group names by a vertical bar "|" as illustrated for the code called A Last Sample Code shown in the template below. In this example, the code is assigned to both the Sample Group and the Last Codes Group.

Template Full

Repeat the steps previously described to save the code list and import it to HyperRESEARCH.


CodeList Full

The Code Book shown to the left results from importing the template above. Note that A Last Sample Code has been placed in two groups, the Sample Group and the Last Codes Group and the description for the Sample Group.


File Version: 1.0
File Size: 9.02 Kb


Confidentiality of qualitative data

Confidentiality of the sensitive information provided by participants in a research study has always been an area of concern, especially for qualitative researchers. How do I use information from my participants to tell the narrative of my research, while still ensuring appropriate confidentiality is preserved?

A recent paper entitled "No silver bullet: De-identification still doesn't work" by Arvind Narayanan and Edward W. Felten of Princeton University, thoughtfully reminds us that in this era of "Big Data" and access to large public data sets, it's easier than ever to re-identify participants based on "anonymous" data. Location, details of personal history, and other data that is seemingly not specific to any one person can be collated with public sources to narrow down and identify an individual.

One small way to keep pace is with tools that help ensure confidentiality. At Researchware, we've begun this process by including data masking in HyperRESEARCH's Report Builder.


Clicking "Mask Confidential Data" displays the masking feature, allowing the researcher to automatically hide names or other identifying information in their source material, replacing the information with either pseudonyms or an explicit indication that this is confidential data.

As the Narayanan & Felton article reminds us, "Data privacy is a hard problem." As we continue improving HyperRESEARCH, we'll be looking at data privacy improvements, such as automatically searching your data for information that could potentially be used to breach confidentiality and giving you the option of hiding it. Attentiveness to the new dangers to privacy – on the part of researchers and software developers – will help us all ensure research participants that their personal information will stay private.

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