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Home > Support > Read Our FAQ (Questions & Answers)

FAQs - Contents

 
HyperRESEARCH FAQs top
Below are some of the questions we've commonly received concerning HyperRESEARCH. For more information on HyperRESEARCH - our cross-platform qualitative analysis software – please see the HyperRESEARCH entries under the Product menu.
Article Title Hits
Can I try HyperRESEARCH before I buy it?
Updated: 11 Sep 2009
393
What are the limits on the Free Limited Edition?
Updated: 11 Sep 2009
406
How long can I use the Free Limited Edition?
Updated: 11 Sep 2009
429
Can I use the data I entered into the Free Edition with the full retail edition?
Updated: 11 Sep 2009
389
Does HyperRESEARCH have a code limit?
Updated: 11 Sep 2009
397
Can I make changes to a source file after coding it?
Updated: 11 Sep 2009
446
Why does HyperRESEARCH ask me to locate my source files?
Updated: 11 Sep 2009
437
Can I use source files in languages other than English?
Updated: 11 Sep 2009
421
Can I create memos in HyperRESEARCH?
Updated: 11 Sep 2009
399
Can a multi-person research team work on coding the same study?
Updated: 11 Sep 2009
512
How do I move my study to another location or another computer?
Updated: 11 Sep 2009
473
How do I share HyperRESEARCH files between a PC and a Mac?
Updated: 11 Sep 2009
416
What kind of audio and video files can HyperRESEARCH work with?
Updated: 04 Feb 2010
436
Can HyperRESEARCH transcribe audio and video files?
Updated: 11 Sep 2009
437
Is there a limitation on the size or length of video or audio?
Updated: 11 Sep 2009
413
Where can I find the tutorial case studies, "QDA Study" and "Cinderella Study"?
Updated: 11 Sep 2009
392
Can I use HyperRESEARCH with a key server for multiple users?
Updated: 11 Sep 2009
423
What are the system requirements for HyperRESEARCH?
Updated: 11 Sep 2009
394
Is HyperRESEARCH compatible with Mac OS 10.6 "Snow Leopard"?
Updated: 11 Sep 2009
436
Is HyperRESEARCH compatible with Intel Macs?
Updated: 11 Sep 2009
405
My question isn't answered here. Where should I go for more help?
Updated: 11 Sep 2009
418
HyperTRANSCRIBE FAQs top
Article Title Hits
Can I try HyperTRANSCRIBE before I buy it?
Updated: 11 Sep 2009
393
How do I use Audio in WMA format?
Updated: 13 Feb 2010
44
How do I Open Windows Media Files under MacOS?
Updated: 05 Jan 2010
131
Does HyperTRANSCRIBE require any additional equipment or software?
Updated: 11 Sep 2009
431
Can HyperTRANSCRIBE work with video as well as audio?
Updated: 11 Sep 2009
405
Is there a limitation on the size or length of video or audio?
Updated: 11 Sep 2009
394
What formats can HyperTRANSCRIBE work with?
Updated: 11 Sep 2009
419
Can HyperTRANSCRIBE generate a transcript automatically?
Updated: 11 Sep 2009
394
Can I link between the transcript and the audio or video?
Updated: 11 Sep 2009
388
What are the system requirements for HyperTRANSCRIBE?
Updated: 11 Sep 2009
377
Is HyperTRANSCRIBE compatible with Mac OS 10.6 "Snow Leopard"?
Updated: 11 Sep 2009
394
Is HyperTRANSCRIBE compatible with Intel Macs?
Updated: 11 Sep 2009
370
My question isn't answered here. Where should I go for more help?
Updated: 11 Sep 2009
402
Purchasing FAQs top
Article Title Hits
How much does your software cost?
Updated: 11 Sep 2009
425
Do you offer volume discounts for multiple licenses?
Updated: 11 Sep 2009
386
Is there a special price for students? How do I get the student discount?
Updated: 08 Oct 2009
433
Do you accept purchase orders?
Updated: 11 Sep 2009
425
Can I get a formal quote for your software?
Updated: 11 Sep 2009
422
If there's a problem with the order process, how do I get it resolved?
Updated: 11 Sep 2009
413
Do I need to wait for a shipment in the mail?
Updated: 11 Sep 2009
379
How much do you charge for updates?
Updated: 11 Sep 2009
417
Does my license for the software expire?
Updated: 11 Sep 2009
395
How do I move the software to a new computer?
Updated: 11 Sep 2009
411
Can I use the software on more than one computer?
Updated: 11 Sep 2009
378
Can I use the same license on both my PC and Mac?
Updated: 11 Sep 2009
370
Do you offer a site license or enterprise license?
Updated: 11 Sep 2009
369
My question isn't answered here. Where should I go for more help?
Updated: 11 Sep 2009
384
Miscellaneous FAQs top
Frequently Asked Questions about ResearchWare or other matters not covered in our other FAQs.
Article Title Hits
How can I find my license key(s)?
Updated: 11 Feb 2010
32
How Do I Cite the Use of ResearchWare Software?
Updated: 07 Jan 2010
138
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News Flash

A recently published study on distance education utilized HyperRESEARCH for analysis of video source material. Teaching and Learning Against all Odds: A Video-Based Study of Learner-to-Instructor Interaction in International Distance Education by Jean-Marie Muhirwa, published in The International Review of Research in Open and Distance Learning in the August 2009 issue is available at: http://www.irrodl.org/index.php/irrodl/article/view/628/1314.In this mixed-methods approach, a quantitative analysis of video interactions in distance learning was complimented with qualitative analysis using HyperRESEARCH.


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