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Thanks so very, very much!! This [Customer Support] is just another reason why I would NEVER use any other programs for my qualitative analysis. You are just amazing.

Dave Tack

Adjunct Professor, Teaching & Learning

Minnesota State University - Moorhead


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Home > Support > Read Our FAQ (Questions & Answers)

FAQs - Contents

 
HyperRESEARCH FAQs top
Below are some of the questions we've commonly received concerning HyperRESEARCH. For more information on HyperRESEARCH - our cross-platform qualitative analysis software – please see the HyperRESEARCH entries under the Product menu.
Article Title Hits
Can I try HyperRESEARCH before I buy it?
Updated: 11 Sep 2009
320
What are the limits on the Free Limited Edition?
Updated: 11 Sep 2009
335
How long can I use the Free Limited Edition?
Updated: 11 Sep 2009
359
Can I use the data I entered into the Free Edition with the full retail edition?
Updated: 11 Sep 2009
310
Does HyperRESEARCH have a code limit?
Updated: 11 Sep 2009
326
Can I make changes to a source file after coding it?
Updated: 11 Sep 2009
372
Why does HyperRESEARCH ask me to locate my source files?
Updated: 11 Sep 2009
367
Can I use source files in languages other than English?
Updated: 11 Sep 2009
353
Can I create memos in HyperRESEARCH?
Updated: 11 Sep 2009
328
Can a multi-person research team work on coding the same study?
Updated: 11 Sep 2009
427
How do I move my study to another location or another computer?
Updated: 11 Sep 2009
396
How do I share HyperRESEARCH files between a PC and a Mac?
Updated: 11 Sep 2009
341
What kind of audio and video files can HyperRESEARCH work with?
Updated: 04 Feb 2010
355
Can HyperRESEARCH transcribe audio and video files?
Updated: 11 Sep 2009
368
Is there a limitation on the size or length of video or audio?
Updated: 11 Sep 2009
340
Where can I find the tutorial case studies, "QDA Study" and "Cinderella Study"?
Updated: 11 Sep 2009
324
Can I use HyperRESEARCH with a key server for multiple users?
Updated: 11 Sep 2009
350
What are the system requirements for HyperRESEARCH?
Updated: 11 Sep 2009
331
Is HyperRESEARCH compatible with Mac OS 10.6 "Snow Leopard"?
Updated: 11 Sep 2009
343
Is HyperRESEARCH compatible with Intel Macs?
Updated: 11 Sep 2009
336
My question isn't answered here. Where should I go for more help?
Updated: 11 Sep 2009
348
HyperTRANSCRIBE FAQs top
Article Title Hits
Can I try HyperTRANSCRIBE before I buy it?
Updated: 11 Sep 2009
324
How do I Open Windows Media Files under MacOS?
Updated: 05 Jan 2010
70
Does HyperTRANSCRIBE require any additional equipment or software?
Updated: 11 Sep 2009
360
Can HyperTRANSCRIBE work with video as well as audio?
Updated: 11 Sep 2009
332
Is there a limitation on the size or length of video or audio?
Updated: 11 Sep 2009
327
What formats can HyperTRANSCRIBE work with?
Updated: 11 Sep 2009
347
Can HyperTRANSCRIBE generate a transcript automatically?
Updated: 11 Sep 2009
331
Can I link between the transcript and the audio or video?
Updated: 11 Sep 2009
315
What are the system requirements for HyperTRANSCRIBE?
Updated: 11 Sep 2009
315
Is HyperTRANSCRIBE compatible with Mac OS 10.6 "Snow Leopard"?
Updated: 11 Sep 2009
330
Is HyperTRANSCRIBE compatible with Intel Macs?
Updated: 11 Sep 2009
306
My question isn't answered here. Where should I go for more help?
Updated: 11 Sep 2009
336
Purchasing FAQs top
Article Title Hits
How much does your software cost?
Updated: 11 Sep 2009
362
Do you offer volume discounts for multiple licenses?
Updated: 11 Sep 2009
320
Is there a special price for students? How do I get the student discount?
Updated: 08 Oct 2009
350
Do you accept purchase orders?
Updated: 11 Sep 2009
365
Can I get a formal quote for your software?
Updated: 11 Sep 2009
355
If there's a problem with the order process, how do I get it resolved?
Updated: 11 Sep 2009
329
Do I need to wait for a shipment in the mail?
Updated: 11 Sep 2009
310
How much do you charge for updates?
Updated: 11 Sep 2009
337
Does my license for the software expire?
Updated: 11 Sep 2009
321
How do I move the software to a new computer?
Updated: 11 Sep 2009
336
Can I use the software on more than one computer?
Updated: 11 Sep 2009
312
Can I use the same license on both my PC and Mac?
Updated: 11 Sep 2009
299
Do you offer a site license or enterprise license?
Updated: 11 Sep 2009
302
My question isn't answered here. Where should I go for more help?
Updated: 11 Sep 2009
315
Miscellaneous FAQs top
Frequently Asked Questions about ResearchWare or other matters not covered in our other FAQs.
Article Title Hits
How Do I Cite the Use of ResearchWare Software?
Updated: 07 Jan 2010
68
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on March 18, 2010
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News Flash

Dr. Sharlene Nagy Hesse-Biber, one of the founders of ResearchWare, Inc., is interviewed on Sage's Methodspace web site on Research Methods. A Faculty member at Boston College, Sharlene talks to Patrick Brindle, Research Methods Publisher at SAGE Publications, about feminist research methods. View Part 1of the interview here and view Part 2 here.

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