3...2...1... Upgrade!
Still using HyperRESEARCH version 2-something? or even earlier? Upgrade now to take advantage of version 3.0.3's rich text features, merging of multiple studies, hierarchical code groups, drap & drop coding, and much much more. With more to come in the 3.x series this year, now is the time to upgrade. For more details, see here.
  • 3. Commercial and Goverment Customers: Upgrade to HyperRESEARCH 3.0.3 at 30% off with coupon code "321Upgrade-CM".
  • 2. Educators and Non-Profit Organizations: Upgrade to HyperRESEARCH 3.0.3 at 20% off with coupon code "321Upgrade-NP".
  • 1. Current Students: Upgrade to HyperRESEARCH 3.0.3 at 10% off with coupon code "321Upgrade-ST".

To upgrade now, use the applicable link below and enter your applicable Coupon Code when checking out. This promotion is only for upgrades for existing customers and can't be combined with other Coupon Code offers.

Student EducationalButtonCommercial

Search Website
Members Login
Note: You do not need to login to access information on our products or to purchase our software.

Want to keep up to date on ResearchWare news? Register as a Member of the ResearchWare site to receive our news bulletins and announcements of specials and promotions!

Already a customer? You have an account. Click "Forgot Login?" for details.
Do You Know...
... that if you use HyperTRANSCRIBE to create your transcriptions, you can use the document as a source in HyperRESEARCH? The transcription can be coded just like any other text document, and a pane at the top of the window shows the original video or audio file. Click a time code in the transcription to go to that point in the video or audio, and play it while scanning and coding the text.

By using a HyperTRANSCRIBE document, you can get all the benefits of working with a text transcript (precision, easy scanning, searchability) while keeping the benefits of having the original media file (emotional context and subtleties that may not come through in a transcription). Work with all your senses and with multiple modalities, to get new insights and better mastery of the source material.

Learn More About HyperRESEARCH™
Learn More About HyperTRANSCRIBE™


Support > Read Our FAQ (Questions & Answers)

Read Our FAQ (Questions & Answers)

FAQs - Contents
HyperRESEARCH FAQs top
Below are some of the questions we've commonly received concerning HyperRESEARCH. For more information on HyperRESEARCH - our cross-platform qualitative analysis software – please see the HyperRESEARCH entries under the Product menu.
Article Title Hits
My printout looks jumbled. What should I do?
Updated: 27 Sep 2011
256
Is HyperRESEARCH compatible with Mac OS 10.7 "Lion"?
Updated: 23 Sep 2011
382
Why do I get an "Invalid License Code" error when entering my license key?
Updated: 13 Jan 2012
1009
How can I get the latest 2.x version of HyperRESEARCH?
Updated: 21 Jan 2011
3242
How can I code MPEG-2 video in HyperRESEARCH?
Updated: 30 Nov 2010
1118
Why do I get Error 4444 when opening a study file?
Updated: 28 Apr 2010
1562
I have coded a Source to the wrong Case. How do I fix this?
Updated: 21 Jan 2011
1562
Can I try HyperRESEARCH before I buy it?
Updated: 31 Mar 2010
1686
What are the limits on the Free Limited Edition?
Updated: 21 Jan 2011
1747
How long can I use the Free Limited Edition?
Updated: 31 Mar 2010
1714
Can I use the data I entered into the Free Edition with the full retail edition?
Updated: 31 Mar 2010
1654
Does HyperRESEARCH have a code limit?
Updated: 21 Jan 2011
1975
Can I make changes to a source file after coding it?
Updated: 21 Jan 2011
1822
Why does HyperRESEARCH ask me to locate my source files?
Updated: 21 Jan 2011
2154
Can I use source files in languages other than English?
Updated: 21 Jan 2011
1979
Can I create memos in HyperRESEARCH?
Updated: 21 Jan 2011
2348
Can a multi-person research team work on coding the same study?
Updated: 31 Mar 2010
1961
How do I move my study to another location or another computer?
Updated: 31 Mar 2010
2386
How do I share HyperRESEARCH files between a PC and a Mac?
Updated: 31 Mar 2010
2968
What kinds of audio and video files can HyperRESEARCH work with?
Updated: 10 Oct 2010
2245
Can HyperRESEARCH transcribe audio and video files?
Updated: 31 Mar 2010
1952
Is there a limitation on the size or length of video or audio?
Updated: 31 Mar 2010
1569
Where can I find the tutorial case studies, "QDA Study" and "Cinderella Study"?
Updated: 31 Mar 2010
1952
Can I use HyperRESEARCH with a key server for multiple users?
Updated: 31 Mar 2010
1706
What are the system requirements for HyperRESEARCH?
Updated: 23 Sep 2011
1817
My question isn't answered here. Where should I go for more help?
Updated: 31 Mar 2010
1697
HyperTRANSCRIBE FAQs top
Article Title Hits
Is HyperTRANSCRIBE compatible with Mac OS 10.7 "Lion"?
Updated: 23 Sep 2011
296
How can I transcribe MPEG-2 video in HyperTRANSCRIBE?
Updated: 30 Nov 2010
836
Can I try HyperTRANSCRIBE before I buy it?
Updated: 31 Mar 2010
2074
How do I use Audio in WMA format?
Updated: 21 Jan 2011
1591
How do I Open Windows Media Files under MacOS?
Updated: 31 Mar 2010
1655
Does HyperTRANSCRIBE require any additional equipment or software?
Updated: 31 Mar 2010
1711
Can HyperTRANSCRIBE work with video as well as audio?
Updated: 31 Mar 2010
1761
Is there a limitation on the size or length of video or audio?
Updated: 31 Mar 2010
1597
What formats can HyperTRANSCRIBE work with?
Updated: 10 Oct 2010
1961
Can HyperTRANSCRIBE generate a transcript automatically?
Updated: 31 Mar 2010
2010
Can I link between the transcript and the audio or video?
Updated: 31 Mar 2010
1698
What are the system requirements for HyperTRANSCRIBE?
Updated: 23 Sep 2011
1571
Is HyperTRANSCRIBE compatible with Mac OS 10.6 "Snow Leopard"?
Updated: 23 Sep 2011
1832
My question isn't answered here. Where should I go for more help?
Updated: 31 Mar 2010
1684
Purchasing FAQs top
Article Title Hits
If I am not satisfied with your software, can I get a refund?
Updated: 11 Jan 2011
793
What are your licensing terms?
Updated: 26 Dec 2010
2662
Does your software comply with Section 508?
Updated: 22 Jun 2010
761
How much does your software cost?
Updated: 31 Dec 2010
1787
Do you offer volume discounts for multiple licenses?
Updated: 26 Dec 2010
1548
Is there a special price for students? How do I get the student discount?
Updated: 31 Dec 2010
2263
Do you accept purchase orders?
Updated: 11 Sep 2009
1649
Can I get a formal quote for your software?
Updated: 11 Sep 2009
2016
If there's a problem with the order process, how do I get it resolved?
Updated: 31 Dec 2010
1883
Do I need to wait for a shipment in the mail?
Updated: 11 Sep 2009
1753
How much do you charge for updates?
Updated: 31 Dec 2010
1674
Does my license for the software expire?
Updated: 11 Sep 2009
1765
How do I move the software to a new computer?
Updated: 26 Dec 2010
1622
Can I use the software on more than one computer?
Updated: 11 Sep 2009
1588
Can I use the same license on both my PC and Mac?
Updated: 26 Dec 2010
1566
Do you offer a site license or enterprise license?
Updated: 11 Sep 2009
1574
My question isn't answered here. Where should I go for more help?
Updated: 11 Sep 2009
1613
Miscellaneous FAQs top
Frequently Asked Questions about ResearchWare or other matters not covered in our other FAQs.
Article Title Hits
I am a customer, how do get my username and password?
Updated: 31 Dec 2010
1846
ResearchWare Software License Terms: INSTITUTIONAL SUBSCRIPTION
Updated: 27 Sep 2010
1825
Using our software with Windows Roaming profiles or from Network Drives, or similar configurations
Updated: 27 Jul 2010
1174
How can I find my license key(s)?
Updated: 31 Dec 2010
1327
How Do I Cite the Use of ResearchWare Software?
Updated: 16 Nov 2011
2277
Join Us On Facebook

facebookVisit our page on Facebook and become a fan!
Visit here
.

Follow us on Twitter

twitterVisit our profile on Twitter and follow us!
Visit here
.

Upcoming Event

0 day
left until the next event:
Open Q&A Chat
on February 09, 2012 at 04.00pm
Current Poll
How much of your time is spent on overhead in your research? (finding & learning tools, integration betweem tools, converting between data formats, any time not directly on your research itself)
 
Lastest Forum Post