For pre-sales questions and help with ordering our products, please view our Sales Support pages.

For questions regarding how the software works and for tips on how to accomplish specific tasks within HyperRESEARCH or HyperTRANSCRIBE, please peruse our Frequently Asked Questions (FAQ) and Technical Notes or visit our Discussion Forums.

If you experience any problems with HyperRESEARCH or HyperTRANSCRIBE, please make sure you're using the most recent version of the software:
Download the current version of HyperRESEARCH
Download the current version of HyperTRANSCRIBE

If the problem persists with the most recent version of the program, you can use this form to submit a support request. Please include as much information as you can, to help us identify and verify the problem.

Support Request Form

Your Name: (*)	Please enter your name
Email Address: (*)	Please enter a valid email address
Computer Make and Model:
Operating System: (*)	(Select One)Windows 7Windows VistaWindows XPWindows 2000Windows NTWindows MEWindows 98Windows 95MacOS 10.6 (Snow Leopard)MacOS 10.5 (Leopard)MacOS 10.4 (Tiger)MacOS 10.3 (Jaguar)MacOS 10.2 or earlierClassic Mac OS Please select an OS
RAM (Memory) Installed (GB):	Please enter a number
Version: (*)	(Select One)HyperRESEARCH 2.8.3HyperRESEARCH 2.8.2HyperRESEARCH 2.8.1HyperRESEARCH 2.8HyperRESEARCH 2.7HyperRESEARCH 2.6HyperRESEARCH 2.5HyperRESEARCH 2.0HyperTRANSCRIBE 1.5.3HyperTRANSCRIBE 1.5.2HyperTRANSCRIBE 1.5.1HyperTRANSCRIBE 1.5HyperTRANSCRIBE 1.01HyperTRANSCRIBE 1.0 Please select a version
Nature of the Problem (include as much information as possible, including exact wording of any error messages and a complete description of what functions the program was performing when the error occurred): (*)	You must enter some problem information.
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