What information does ResearchWare collect?

ResearchWare may collect two types of information. The first is automatically-generated information, such as cookies. The second is personal information that you may choose to provide when interacting with our site.

You may visit Researchware.com without sharing any personal information. Like most websites, however, ResearchWare.com uses cookies to enhance your experience, gather general visitor information, and track visits to our site. Please refer to “What about cookies,” below, for more details.

We collect personal information from you when you choose to register at our site, to participate in a Forum, to join an Email List, to fill out a Support Request Form, to select a product at our secure online store, and so on.

What about cookies?

Cookies are small files that a web site automatically transfers to your computer’s hard drive through your web browser. The cookie lets the web site recognize your browser. Cookies do not contain any personal information; they merely identify your computer to the web sites you choose to visit.

We use cookies and web site traffic logs to compile aggregate data about site traffic and site interaction. This lets us develop better site experiences and tools. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the cookies or similar impersonal site-visit data, except to help us conduct and improve our business.

You can choose: You can set your computer’s browser to warn you each time a cookie is being sent, or even to turn off all cookies. But, like most websites, some of ResearchWare’s services may not function properly if you turn cookies off.

How do we protect your personal information?

We implement a variety of security measures to maintain the safety of your personal information whenever you choose to Register for or Post to a Forum or an Email List, send in a Support Request Form, select a product at the secure online store, or any other user-initiated activity that requests personal information.

What about encryption and security?

All transactions (such as purchases of products, services, etc.) are secured via SSL encryption. In particular, ResearchWare contracts with third-party companies that provide secure transaction services. For further information on encryption and security, visit the website of the transaction partner identified at the bottom of the electronic order form.

Do we disclose any information to outside parties?

ResearchWare has entered into contracts with trusted third parties who assist us in operating our website, in conducting our business, and in serving our customers. Each such contract requires that the third party maintain the confidentiality of any personal customer information that we share as required to operate our business. We do not sell, trade, or otherwise transfer to other parties the personal information that you choose to share when you use our site.

We may release your personal information if and as required to comply with the law; to enforce our site policies; or to protect our or others’ rights, property, or safety.

We may release non-personally-identifiable visitor information to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site.

Terms and conditions

By using our site, you consent to ResearchWare’s Terms of Use in effect at the time of your site visit. Any disputes arising under our Terms of Use and/or this Privacy Policy shall be subject to the jurisdiction of and adjudicated in any state or federal court in Massachusetts.

Changes to our Privacy Policy

Any changes to our Privacy Policy will be posted on this page. To signal any such changes, we will update the Privacy Policy modification date below.