Sales Support

  • Before You Buy

    Before You Buy

    ResearchWare currently offers two products: HyperRESEARCH (cross-platform qualitative analysis software) and HyperTRANSCRIBE (easy-to-use transcription software).

    You'll find in-depth information on each under the Products menu.

    To "try before you buy," simply download and install the free "Limited Edition" of HyperRESEARCH or the demonstration version of HyperTRANSCRIBE.

  • Pricing & Ordering Information

    Pricing and Ordering Information

    ResearchWare's products are competitively priced whether you're purchasing at full retail price or at our discount for educational and nonprofit customers. We also offer volume discounts when you purchase 5 or more copies of our software at a time. Individual students can purchase the software for a significantly reduced price. See the articles below for your purchasing needs.

  • Upgrades

    Upgrades Information

    Already a customer of Researchware? Looking to find the latest version(s) of your simply powerful qualitative tool(s) and how to upgrade to the latest. The information below will help you do just that!
  • Purchasing Assistance

    Purchasing Assistance

    ResearchWare's software sales are managed by element 5 (a subsidiary of Digital River). They process orders for our software and offer multi-language customer sales support.

    Please see the element5 Customer Support Page for answers to common questions concerning the ordering process.

    The following links are to element 5's customer support pages. If you need additional assistance after contacting element 5's customer support for any purchasing help, feel free to contact ResearchWare staff.

  • Affiliate Partners Program

    Affiliate Partners Program

    ResearchWare, Inc. welcomes all interested Affiliates who believe that co-promotion of our software will be to our mutual benefit. Our Affiliate Partners Program offers interested Affiliates a base 15% commission on all sales of our products. This commission increases with sales volume. We seek affiliates who can reach our target markets – people seeking to analyze qualitative data. These can be in areas such as education, market research, health care, legal, arts, literature, and many more. You know your own organization’s audience. If they have any need to analyze audio, video, or textual data qualitatively, or would benefit from an easy-to-use transcription aid, our products are the easiest and most powerful out there to do just that.

  • Reseller Partners Program

    Resellers Program

    ResearchWare, Inc. welcomes all interested software vendors who would like to add our software to the products they offer to their customers. Our Resellers Program offers interested Resellers a base 25% commission on all sales of our products. We seek software vendors who can reach our target markets – people seeking to analyze qualitative data. These can be in areas such as education, market research, health care, legal, arts, literature, and many more. You know your own organization’s audience. If they have any need to analyze audio, video, or textual data qualitatively, or would benefit from an easy-to-use transcription aid, our products are the easiest and most powerful out there to do just that.