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Researchware, Inc.

Simply Powerful Tools for Qualitative Research

Terms of Use

Please read these “Terms of Use” carefully before using this website. By accessing and using this site, you accept and agree to be bound by these Terms. If you do not accept these Terms, you are not authorized to use this site.

Copyrights. This website, and the information it contains, is the property of ResearchWare (except as otherwise noted), and is protected by United States and international copyright laws. All materials and information originated by third-party affiliates and licensors that are displayed on the ResearchWare site remain the exclusive property of their respective owners.

Trademarks. ResearchWare, HyperRESEARCH, HyperTRANSCRIBE, and other ResearchWare graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks, or trade dress of ResearchWare in the U.S. and/or other countries. ResearchWare’s trademarks and trade dress may not be used in connection with any product or service that is not ResearchWare's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits ResearchWare. All other trademarks not owned by ResearchWare that may appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ResearchWare.

Electronic Communications. When you visit the site or send e-mails to ResearchWare, you are communicating with ResearchWare electronically. We may respond to you by e-mail or by posting notices on the site. You agree that all such notices, disclosures, and other communications that ResearchWare provides to you electronically satisfy any legal requirement that such communications be in writing.

Your Members-Login Account. If you choose to utilize the Members-Login portion of the site, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form (the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or if ResearchWare has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, ResearchWare has the right to suspend or terminate your account and refuse any and all current or future use of the ResearchWare site (or any portion thereof).

Termination. ResearchWare makes accessible, for the convenience of its customers, a Members-Login feature, which requires user registration. ResearchWare may terminate, suspend, or modify your registration with, or access to, the Members-Login part of the ResearchWare website, without notice, at any time and for any reason. You may discontinue your participation in and access to the ResearchWare website at any time. If you breach any of these Terms, your authorization to use the Members-Login feature website automatically terminates and you must immediately destroy any downloaded or printed materials (and any copies thereof).

Links to Other Websites. This site may contain links to websites maintained by other companies or organizations. You acknowledge that ResearchWare is not responsible for examining or evaluating, and does not warrant the offerings of, any of these businesses or individuals, or the content of their websites. You acknowledge that ResearchWare shall not be responsible or liable, directly or indirectly, for the damage or loss caused or alleged to be caused in connection with use of or reliance on any such content, goods, or services available on or through any such site or resource.

Links to this Website. You may create links to this site from other websites, but only in accordance with the following terms and in compliance with all applicable laws. A site that links to this site should be made to the home page, without deleting our URL address (, unless instructions on the site direct otherwise.

Disclaimer of Warranties. You expressly agree that your use of this site is at your sole risk. This site and all information, content, materials, product (including software) and services included on or otherwise made available to you through this site are provided by ResearchWare on an "as is" and "as available" basis, unless otherwise specified in writing. ResearchWare makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site, unless otherwise specified in writing. To the full extent permissible by applicable law, ResearchWare disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and of fitness for a particular purpose.

ResearchWare does not warrant that this site; its information, content, materials, products (including software) or services included on or otherwise made available to you through this site; their servers; or e-mail sent from ResearchWare are free of viruses or other harmful code. ResearchWare will not be liable for any damages of any kind arising from the use of this site, nor will ResearchWare be liable for any damages of any kind arising from the use of any information, content, materials, products (including software), or services included on or otherwise made available to you through this site, including, but not limited to, direct, indirect, incidental, consequential, or punitive damages, unless otherwise specified in writing.

ResearchWare makes no warranty that the services or software will meet your requirements; will be uninterrupted, timely, secure, or error-free; that the results that may be obtained will be accurate or reliable; that the quality of any products, services, or software will meet your expectations; or that any errors in the software will be corrected.

Any material downloaded or otherwise obtained through the use of ResearchWare software is accessed at your own discretion and risk, and you will be solely responsible for and hereby waive any and all claims and causes of action with respect to any damage to your computer system, internet access, download or display device, or loss of data that results from the download of any such material.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.

Applicable Law. By accessing and using this website, you agree that the laws of The Commonwealth of Massachusetts, without regard to its conflicts of laws principles, will apply to all disputes based on, arising out of, or relating to your use of this website or any information it contains. With respect to such disputes, you also agree and hereby submit to the exclusive personal jurisdiction and venue of any court located in Massachusetts.

Site Modifications. ResearchWare reserves the right to modify, suspend, or discontinue the site at any time without notice to you. For example, ResearchWare may make changes to the products and prices described at any time, without notice. The products and prices may be out of date and ResearchWare makes no commitment to update the site information whatsoever. Information published on this site may refer to products, programs, or services that are no longer available. See our Contact Information for ways to contact us regarding the products, programs, and services that may be available to you.

Privacy. Registration Data and certain other information about you are subject to our Privacy Policy. You understand that through your use of our site, you consent to the collection and use (subject to the Privacy Policy) of this information, including the storage, processing and use of this information by ResearchWare. ResearchWare links to other sites, including shopping and/or affiliate sites; your visits to linked sites are governed by those sites’ privacy policies.