Hello!

Sorry you've encountered a problem with HyperRESEARCH!

The fact that you're encountering an error message when trying to perform a very simple core ability of the program indicates that either the software's been corrupted on your computer system somehow, or that there's a problem with your study file.

To test the former, please make sure each computer you're using has the most current version of HyperRESEARCH installed. (In fact it's best to re-install the current version entirely even if you already have version 2.8.3 installed -- just to get a fresh start with the software.)

You can download the latest version here: http://researchware.com/support/get-latest-version-hr.html

If you continue to receive the error message after re-installing the software, there may be something wrong with your study file. Please use our support request form to report the error: http://researchware.com/support/contact-support.html

Jeanne DeVoto, our tech support specialist, will be able to help you.

Greetings,

We are working on a summer research project, using the HyperResearch software installed on the three computers.

We have repeatedly received the following error message while trying to switch between cases, which forces us to save, close the program, and start it up again.

An execution error has occured.
If you want to report this error please click Report. After reporting the error you should save your work and restart the program.
HR=CODES=HR
1
a026 26.txt TEXT 258,342 InclusiveExclusive - general dissatisfaction with exclusion on campus
1

1

We are not sure what this means, and we have not been able to identify anything specific that triggers the error message. Sometimes we are able to switch between cases within HyperResearch without any trouble, but sometimes the error message comes up and forces us to restart the program. On the CECELAB-PC56 computer in particular, the error seems to come up especially frequently.

Could you please help to solve this problem?

Thanks,

Denis

Hi, Marian!

If you coded the misattributed source file to the wrong case, it's easy to fix: simply cut the codes from the case you coded them to, and paste them into the correct case. Step-by-step instructions are here:

http://researchware.com/support/faqs/172-faq-hr-moving-codes.html?catid=41%3Ahr-faqs

If the error you're referring to instead involves problems opening the source file, or problems with the coded segments no longer matching the text you originally selected, or some other problem than simply applying codes to the wrong case, then do as Jeanne suggests and send her the file, she'll be able to fix it.

Hi, Marian. Can you email the study file to us at support@researchware.com? We should be able to fix it for you, or at least get it into a state where you can re-locate the source file.

Hello,

I am having trouble with a study that I have transferred from another place in my disk. While doing this, I misattributed a source and now the codes are wrongly situated. How can I correct that?

If you have a couple of hours to spare before you need to make the decision, you may find the step-by-step tutorials helpful in exploring how the program works. That's really the best way to evaluate software. All the QDA software packages can do the same basic things (coding and retrieval, report generation, etc.), but each offers different ways to approach and organize your data.

Here's a link to the tutorial files (although if you download and install the software, the tutorials are included in the Documentation folder that gets installed within the HyperRESEARCH folder): http://researchware.com/support/download-tutorials.html

And here's info on "trying before you buy": http://researchware.com/sales/before-you-buy/try-before-buy.html

Here's the link to the HyperRESEARCH download page: http://researchware.com/products/hyperresearch/download.html

Please let us know if there's anything more we can do for you.

Hi, L!

About reports that include the source materials: Please make sure that you've checked the "Source Material" option in the "Report Elements to include" area of the New Report dialog box:

As for "Cases" in HyperRESEARCH:

A "Case" is basically your unit of study. That can be anything, and you can assign any source files to each case.

If your data includes interviews and other source material pertaining to individual people, and you want to compare Person A to Person B, etc., then each "Case" would likely correspond to an individual respondent in your study.

But a "case" could also represent a particular period in a time line, a community or department within a town or university, etc.

The power of such a Case structure is cited in this independent review of HyperRESEARCH:

http://researchware.com/news/in-the-news/146-independent-review-of-researchware-tools.html

Just click the  "Source Material" checkbox and that will include your highlighted and coded text passages in the report.

Cases are whatever your basic unit of analysis is.  If you were studying why some teachers are better than others, your cases would be the teachers (you could have interviews with the teachers as well as students and parents all coded to that one case.  If you were studying why some schools are better than others, then each school would be a case and you could have interviews with teachers, students and parents all coded to the corresponding case card.

Scott

Hi,

I'm trying out HyperResearch and need to quickly make a decision about whether to buy.

In the past I used nvivo and in that program when you produce a "report" you can see the text of all the coding instances for a particular code. When I ask for a report in Hyperresearch I just seem to get a list of instances (frequency) of that code and not a document actually listing out the everything I highlighted with that code. Is there a way to do this in Hyperresearch? I want it to collate all of the similarly coded text so that I can see it/print it out in one place.

Also, I'm not clear on what constitutes a "case" in Hyperresearch. Do you designate a group of files/sources as one case?

thanks!
L

Hi, Tyler!

The quick way to do something that may be "close enough" for you is to generate a report with the following settings:

First select cases by "all" so all cases are active in your study.

Then "select codes by name" and choose those code names that are relevant to your chosen Theme.

Choose "New Report" from the Reports Menu. Select the elements you want to include, and choose "Code Name" under "Sort Report By" . This latter will create a report with all of the instances of a particular code across all studies on one page. If you need the report organized by all the codes related to a "theme" listed on one page, you can accomplish this by copying and pasting into a Word or similar document....

If you're looking for something more detailed than that, Paul will be happy to help if he can. Send a zipped copy of your HyperRESEARCH study to Paul via email with some more info about what exactly you're looking to do and he'll take a look and get back to you with suggestions on how to do it in HyperRESEARCH.

One of the strengths of HyperRESEARCH is that it's very flexible and you can do almost anything with it... but sometimes it takes a bit of creativity to come up with the best way to do whatever it is you want to do.

Ann Dupuis

ResearchWare, Inc.

Paul and Richard-- thank you for the detailed response. This is a project that we've inherited that has been ongoing for some time. This qualitative analysis is the final step. As Allison mentioned a couple months ago (she has since left to continue school), our coding list is extensive and not the most well-put together. There are 1110 codes, the codes can actually be separated into a smaller amount of themes that then have more detailed codes attached: for example, Treatment may be a theme, but the actual code can be Treatment Standard or Treatment Experimental. Additional layers are added depending on the codes.

For now, interrater reliability is being calculated at the most basic level, that of the theme. The process requires me to count each agreement and disagreement within that theme. The coding file was set up so each person in the conversation is a different case, i.e. patient, doctor. However, the reliability requires me to combine the agreements/disagreements of each theme for all cases. Something that would make this easier is if I could view codes from all cases at once, which I originally thought that 'all' in the cases dropdown would do. Obviously, that is not the purpose of this category.

So, our newest question: Is there a way to display codes from multiple cases at once?

Thank you again for all of your help,

Tyler

Occording to the Cannon web site the Canon Pixma MP210 comes with Omnipage SE (see specification URL below), which I assume is a 'lite' (SE) version of Omnipage, so you should be all set. It appears you can even download the software for the Pixma All-In-One from the Canon web site if you need to.

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp210#Specifications

I am not sure what brand of scanner you have access to. All scanners can scan a document as an image. Many scanners (several HP models for example) also come with text recognition software (also called Optical Character Recognition [OCR] software) that will convert printed text in an image file to editable text that can be saved. My favorite commercial text recognition software is Omnipage by Nuance.com.

You seem to imply you have access to a scanner. if it is one you own, look at the manuals to see if text recognition software come with it. If it is a scanner available to you at school or work, find you local Information Technology support person at your school or company and ask them if they have OCR software for the scanner.

One you have access to a scanner with OCR/Text Recognition software on it, follow the user manual for the scanner & software to scan your documents in as images. Depending upon the scanner and software, it may be easier to rescan them again performing the text recognition OR just run the already scanned images of the documents through the OCR software - the documentation with the scanner and software should help you determine which is easiest.

If you don't have access to a scanner and plan to buy one for this project, I recommend HP scanners. Go to you locl Best Buy or other electronics store that carries computers and accessories and tell the person you need a simple scanner that comes with OCR/Text Recognition software. Pricing can range from $100 to $250+ depending upon features and option. You can find HP scanners with OCR software for both Windows OS and Macintosh OS.

As far as HyperRESEARCH goes, you can certainly wait to add these materials until you need them (if you need them). You don't actually "upload" anything into HyperRESEARCH. You open source document just like opening any document in other desktop software. Your Sources are never stored in your study file - only a link or reference to them is stored in the HyperRESEARCH study file. So you can add a source at any point in your analysis you like OR stop using and remove a source at any time as well. We're very flexible that way!

If this answers your questions, please post a short note to let us know. Thanks.

If I am understanding correctly, you have some materials (meeting agendas, notes, etc.) that are on paper that you want to use as source materials. Are these materials printed or handwritten? If they are printed then you can use any 3rd party scanning software with text recognition to convert them in to text files that HyperRESEARCH can use. HyperRESEARCH can also open the scanned document as images for coding no-printed content on them such as diagrams, sketches, doodles, etc. If they are handwritten, I am not aware of any scanning software that will convert handwriting into text, but they may be such software out there.

If the printed documents contain both text you want to search and images, you will need to scan each in as an image file (in a format like JPG, GIF, PNG) and once with the text recognition on to get a text file. In HyperRESEARCH you can then choose "Open Text File..." or "Open Image File... under the "Sources" menu as appropriate to code your materials.

When using Microsoft Word, depending of which MS-Word options are turned on, Word will use some special characters. For example, the "Smart Quotes" option, on by default, uses curly quotation marks instread of straight quotation marks.

“ and ” vs. " OR ‘ and ’ vs '

This is the case whether for duoble or single (including apostrophe) quotation marks. These special characters are not represented in standard "text" and so show up typically as a question marks or unknown characters. When saving your MS-Word document as "text", you should see a dialog similar the one in the attached image file (from MS-Word 2003). Be sure the "Allow Character Substitution" bock is checked. This will translate MS-Word's special characters to their standard text equivalents.

Please post back and let us know if this addresses your question.

Attachments
 Wordsave.png [25 KB] :: MS-Word Save As Text Options

Hello,

I am having trouble with my .txt files in HyperRESEARCH.

Certain characters such as an apostrophe, change to a question mark or other symbol upon import.

Are there 'save as' options that are recommended for text files to prevent this? 

Thanks

Allison,

Attached is a PDF of an approach that may be helpful in assessing Inter Coder Reliability using the current version of HyperRESEARCH. It uses the "Overlaps" function is selecting codes "By Criteria" to find the codes of two researchers that coded the same source material with the same code or, in other words, where there were in Agreement.

I hope this helps. Whether it does or not, any feedback you may have is very welcome.

-- Paul

Attachments
 A Reporting Approach to Assist in Determining Inter Coder Reliability with HyperRESEARCH.pdf [231 KB] ::